Terms of Service

Last Updated: July 14, 2026

Welcome to WOOW.

These Terms of Service govern your use of https://woow.co and all products and services provided through the website. By accessing, browsing, creating an account, or placing an order on our website, you agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, please do not use this website.


1. Definitions

"WOOW", "we", "our", or "the Store" refers to Harf Al Waw Trading & Marketing Establishment, the owner and operator of this website.

"Customer", "you", or "your" refers to any person who accesses the website or purchases products through it.


2. Website Use

By using this website, you agree to use it lawfully and not to:

  • Misuse the website or its services.
  • Attempt unauthorized access to any part of the website or its systems.
  • Upload or distribute unlawful or harmful content.
  • Use the website for any illegal or unauthorized purpose.

WOOW reserves the right to suspend or terminate any account that violates these Terms of Service.


3. Customer Accounts

Certain services may require you to create an account.

By creating an account, you agree to:

  • Provide accurate and up-to-date information.
  • Keep your login credentials confidential.
  • Accept full responsibility for all activities conducted through your account.

If you suspect any unauthorized use of your account, you must notify us immediately.


4. Pricing & Orders

All prices displayed on the website are shown in the applicable currency during checkout.

WOOW reserves the right to:

  • Modify prices at any time before an order is completed.
  • Reject or cancel orders due to pricing errors or product unavailability.
  • Cancel orders suspected of involving fraudulent or unauthorized payment methods.

If an order is canceled after payment has been completed, the full amount will be refunded using the original payment method.


5. Shipping, Returns & Exchanges

Shipping, Return, and Exchange services are governed by the policies published on our website, which form an integral part of these Terms of Service.


6. Intellectual Property

All website content, including but not limited to text, graphics, logos, images, designs, software, and other materials, is the property of Harf Al Waw Trading & Marketing Establishment or its licensors and is protected under applicable intellectual property laws.

No part of this website may be copied, reproduced, distributed, or published without prior written permission.


7. Limitation of Liability

WOOW makes every reasonable effort to ensure that the information provided on this website is accurate and up to date.

However, WOOW shall not be liable for any indirect, incidental, or consequential damages resulting from circumstances beyond its reasonable control, including but not limited to:

  • Internet service interruptions.
  • Shipping carrier delays.
  • Technical failures.
  • Force majeure events.

Nothing in these Terms limits any rights granted to consumers under applicable laws of the Kingdom of Saudi Arabia.


8. Privacy

The collection and processing of personal information are governed by our Privacy Policy, which forms part of these Terms of Service.


9. Changes to These Terms

WOOW reserves the right to modify or update these Terms of Service at any time.

Any changes become effective immediately upon publication on the website. Continued use of the website after such changes constitutes acceptance of the updated Terms.


10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Any dispute arising from the use of this website or its services shall be subject to the jurisdiction of the competent courts and authorities within the Kingdom of Saudi Arabia.


11. Contact Us

If you have any questions regarding these Terms of Service, please contact us using the following details:

Business Name: Harf Al Waw Trading & Marketing Establishment

Commercial Registration (CR): 4650210907

Address: Al Madinah Al Munawwarah, Kingdom of Saudi Arabia

Email: [email protected]

Customer Support (Phone & WhatsApp): +966 55 218 0858

Business Hours: Saturday to Thursday, 9:00 AM – 10:00 PM

We are always happy to assist you and respond to your inquiries as quickly as possible.