privacy policy

privacy policy

This privacy statement explains how woow.co collects, uses and discloses your personal information in connection with its operation of the woow.co platform.

What information do we collect?

Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information associated with information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

We will only collect and use personal information that is necessary to comply with our legal obligations and to help us operate our business and provide you with the services you request.

We collect information from you when you register on our site, place an order, sign up for our newsletter or respond to a survey.

When ordering or registering on our website, as appropriate, you may be asked to enter the following information: your name, email address, postal address, and telephone number. However, you can also visit our site anonymously.

What do we use your information for?

We use the information you provide to us for the specific purposes for which you provide the information, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

● to personalize your experience (your information helps us to better respond to your individual needs)

● To improve our website and your shopping experience (we are constantly striving to improve our website offerings based on the information and feedback we receive from you)

● To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)

● To process transactions including processing your payments and delivering ordered purchased products or services. To administer a contest, special promotion, survey, activity or other Site feature

● To send periodic emails. The e-mail address you provide for order processing may be used to send you important information and updates pertaining to your order, as well as to receive occasional company news, updates, relevant product or service information, etc.

Legal basis for processing personal information

If you are located in the European Economic Area (“EEA”), our processing of your personal information will be based on the following: To the extent we obtain your consent to process your personal information, such processing will be justified in accordance with Article 6(1) lit. (a) General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal information is necessary for the performance of a contract between you and us or to take pre-contractual steps at your request, such processing will be based on GDPR Article 6(1) lit. (B). Where the processing is necessary for us to comply with a legal obligation, we will process your personal information on the basis of Article 6(1) GDPR lit. (c), and where the processing is necessary for the purposes of our legitimate interests, such processing will be carried out in accordance with Art. 6(1) GDPR lit. (F).

Please note that where you have given consent to the processing of your personal information, you may withdraw your consent, for example by sending an email to [email protected] at any time and the withdrawal will not affect the lawfulness of any prior processing based on your consent.

your rights_

We take reasonable steps to ensure that your personal information is accurate, complete, and current. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object to further processing of your personal information at any time. You have the right to receive your personal information in a structured, standardized format and, where technically feasible, the right to transfer your personal information directly to a third party. You can lodge a complaint with the competent data protection authority in relation to the processing of your personal information.

To protect the privacy and security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with personal information we hold. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information we hold.

You may send us an email to [email protected] to exercise your rights. We will respond to your request within a reasonable time frame. We will take all reasonable steps to ensure that your personal data is correct and up to date.

How do we protect your information?

You are responsible for the security of your username and password and your own security on woow.co. We recommend that you choose a strong password and change it frequently. Please do not use the same login details (email and password) across multiple websites.

However, we implement a variety of security measures including offering secure server use. All sensitive/credit information submitted is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our Payment Gateway Providers database only to be accessed by those authorized with special access rights to such systems, which are required to maintain the confidentiality of the information. After you make a transaction, your private information (credit cards, social security numbers, financial data, etc.) will no longer be stored on our servers.

Our servers and website are security scanned and fully verified externally by McAfee Secure by Symantec on a daily basis to protect you online.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow this through your settings). This allows the sites or service providers' systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer you better site experiences and tools in the future.

On some pages of our Website, third parties that provide applications through our Website may set their own cookies in order to provide services, track the success of their applications, or customize applications for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that generated the button will record that you did so. Because of how cookies work, we do not have access to these cookies and third parties cannot access the data in the cookies we use.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn off your cookies, some of our services may not work properly. However, you can still submit requests by contacting Customer Service at [email protected]

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates, or otherwise providing services to you, so long as those parties agree to keep The confidentiality of this information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours, rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How long do we keep your information?

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by applicable tax, accounting, or other laws.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party websites have separate and independent privacy policies. Therefore, we assume no responsibility or liability for the content and activities of these linked websites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.

terms and conditions

Please also visit our Terms and Conditions section which sets out the use, disclaimers and limitations of liability governing the use of our website in the Terms and Conditions.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page and/or update the Privacy Policy modification date below.

call us

If you would like to exercise one of your rights as set out above, or if you have a question or complaint about this policy, the way your personal information is processed, please contact us via email: [email protected]