Last Updated: July 14, 2026
Harf Al Waw Trading & Marketing Establishment ("WOOW", "woow.co", "we", "our", or "us") is committed to protecting the privacy of all visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use https://woow.co.
We may collect the following information when you use our website, create an account, or place an order:
You may browse our website without creating an account; however, certain services require the information necessary to process your orders.
We use your personal information to:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
Our website uses HTTPS (SSL) encryption to secure data transmitted online. All payment transactions are processed through secure and trusted payment providers, and we do not store your payment card information on our servers.
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and enhance our services.
You may disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties when necessary to:
All third-party service providers are required to maintain the confidentiality of your information and use it only for authorized business purposes.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide after-sales services, comply with legal and financial obligations, or as otherwise required by applicable laws in the Kingdom of Saudi Arabia.
Subject to applicable laws, you may have the right to:
To exercise any of these rights, please contact us using the information provided below.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before using their services.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our services or legal requirements. Any updates will be published on this page along with the revised "Last Updated" date.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Business Name: Harf Al Waw Trading & Marketing Establishment
Commercial Registration (CR): 4650210907
Address: Al Madinah Al Munawwarah, Kingdom of Saudi Arabia
Email: [email protected]
Customer Support (Phone & WhatsApp): +966 55 218 0858
Website: https://woow.co
Business Hours:
Saturday to Thursday: 9:00 AM – 10:00 PM
We are always happy to assist you and will respond to your inquiries as promptly as possible.reasonable steps to ensure that your personal information is accurate, complete, and current. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object to further processing of your personal information at any time. You have the right to receive your personal information in a structured, standardized format and, where technically feasible, the right to transfer your personal information directly to a third party. You can lodge a complaint with the competent data protection authority in relation to the processing of your personal information.
To protect the privacy and security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with personal information we hold. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information we hold.
You may send us an email to [email protected] to exercise your rights. We will respond to your request within a reasonable time frame. We will take all reasonable steps to ensure that your personal data is correct and up to date.
How do we protect your information?
You are responsible for the security of your username and password and your own security on woow.co. We recommend that you choose a strong password and change it frequently. Please do not use the same login details (email and password) across multiple websites.
However, we implement a variety of security measures including offering secure server use. All sensitive/credit information submitted is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our Payment Gateway Providers database only to be accessed by those authorized with special access rights to such systems, which are required to maintain the confidentiality of the information. After you make a transaction, your private information (credit cards, social security numbers, financial data, etc.) will no longer be stored on our servers.
Our servers and website are security scanned and fully verified externally by McAfee Secure by Symantec on a daily basis to protect you online.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow this through your settings). This allows the sites or service providers' systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer you better site experiences and tools in the future.
On some pages of our Website, third parties that provide applications through our Website may set their own cookies in order to provide services, track the success of their applications, or customize applications for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that generated the button will record that you did so. Because of how cookies work, we do not have access to these cookies and third parties cannot access the data in the cookies we use.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn off your cookies, some of our services may not work properly. However, you can still submit requests by contacting Customer Service at [email protected]
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates, or otherwise providing services to you, so long as those parties agree to keep The confidentiality of this information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours, rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How long do we keep your information?
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by applicable tax, accounting, or other laws.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party websites have separate and independent privacy policies. Therefore, we assume no responsibility or liability for the content and activities of these linked websites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.
terms and conditions
Please also visit our Terms and Conditions section which sets out the use, disclaimers and limitations of liability governing the use of our website in the Terms and Conditions.
Changes to our Privacy Policy
If we decide to change our Privacy Policy, we will post those changes on this page and/or update the Privacy Policy modification date below.
call us
If you would like to exercise one of your rights as set out above, or if you have a question or complaint about this policy, the way your personal information is processed, please contact us via email: [email protected]
