Privacy policy


Thanks for your trust in the store “”.

We provide this privacy policy to the users of the store to make sure of the data collected about them and how to manage this data. Your privacy is our most important priority. We have set in this policy the greatest amount of protection for you and we have specified the purposes for which the data is used or shared with others. Thus, we hope that you read carefully this policy. Your use of the store means your express acceptance of the conditions and practices mentioned herein.

Section 1: Definitions

Section 2: Data We Collect About You

Section 3: Cookies Policy

Second 4: Limits of Using Your Data

Section 5: Guarantees By The Store For The Protection of The User’s Data

Section 6: Disclosure of Your Data

Section 7: Modifications

Section 8: Contacting Us


Section 1: Definitions

In this policy unless otherwise required by the context, the following terms shall have the meanings referred to.

“”, The “Store”, “We”, “First Person Pronoun” or “Possessive Pronoun” refers to the site: “” and Harf Woow Institution For Trade and Marketing in Kingdom of Saudi Arabia.

“User”, “you” or "your” refers to the person visiting, using or registering membership in the store.

“Customer” refers to each person, institution or company giving the purchase order of products offered for sale via the store.

“Products” refers to the products offered for sale via the site and they include (men’s, women’s, girls’ and boys’ wear, shoes, jewellery, accessories, underwear, bags and perfumes).

“Policy” shall refer to this document as well as the terms and conditions contained herein.

“Data” shall refer to the data collected about the user or the data he provides to us or the data collected about the devices he uses while communicating with the store or the data connected with visiting and using the store.

Section 2: Data We Collect About You

We might collect and process the following data about you:

(1) Data you provide us with while registering in the store “” such as the name, phone No, e-mail and address.

(2) Data you provide us with due to your entry with us into a sale agreement such as the address in which you reside, your full name, your ID No and other data necessary for the shipment.

(3) The data you provide to us in refundability or exchange requests and the data of payment in connection with the recovery of the price of products or the payment of the price differences.

(4) The data you might provide us with while providing the services or at any time including but not limited to the nationality, address, the bank account No, credit card No or the other data we ask you to provide.

(5) Data you provide us with when you enter a competition or promotion sponsored by the store.

(6) Data you provide us with when you report a problem in the store.

(7) The data you provide us with upon the occurrence of a problem related to the process of online payment of the amounts you must pay.

(8) Data you provide us with when you communicate with us or the customer service for any reason.

(9) Data you provide us with when you evaluate the services you received via the store.

(10) The data we see to be necessary for ascertaining your identity or ascertaining the validity and legality of any operations you carry out via the site including a photo copy of your passport or ID card.

Section 3: Cookies Policy

Cookies are text files stored on your p.c when visiting some pages of the web. These files will not cause harm to your p.c. They are used as follows:

(1) Cookies are used for the purpose of providing information for example in the store “”, some cookies help us to specify the errors and to fix them.

(2) Some cookies help us to remember the pages and models you watch when you visit our store.

(3) Cookies aim at improving the trial of the store “” every time you visit it.

(4) There are cookies of pages published via our store and they don’t belong to us such as the content of the movie belonging to the site and you know and agree that we don’t control the cookies of such sites and you have to enter these sites and have access to the policies they follow.

(5) You can change the favorites of the cookies through entering the settings of your browser and choosing the suitable ones for you.

Section 4: Limits of Using Your Data

We are always bound by protecting your privacy. Consequently, we use your personal data for the following purposes:

(1) Enabling you to use our services in the best way and providing always the best to you.

(2) Creating your account or your personal file through which we communicate with us via the store.

(3) Processing the data you provide via our services such checking your e-mail or that your phone No is active, fit for use and owned by you.

(4) Delivering products to you and communicating with you to specify your place of residence and following this act up until it is finished.

(5) Communicating within the limits of our policy of refundability and processing your refundability request as well as replying it.

(6) Receiving your questions, complaints and inquiries as well as replying them.

(7) Receiving your comments and assessment of the service you received via our store as well as replying them.

(8) Processing your answers to the questionnaires offered via the store.

(9) Providing you with the information about services and products you order via our store.

(10) Providing you with the information about products we think you are interested in including our special offers.

(11) For the purposes of internal work such as improving our services.

(12) For allocating the content, recommendations and advertisements we offer or offered by third parties to you whether in relation to the services or in any other place on the internet.

(13) Communicating with you in relation to the governmental contacts according to our discretion in view of the changes of the privacy policy, the conditions of use or any of our other policies.

(14) For complying with the regulatory and legal obligations.

(15) For the purposes revealed at the time of providing of your information with your agreement and according to this privacy policy.

Section 5: Guarantees By The Store For The Protection of The User’s Data

(1) The store undertakes to keep your banking or personal data for the period of time required by the nature of the transaction you are doing via the store.

(2) The store undertakes not to deal with your personal data for purposes not authorized or permitted in return for a fee or not with any other body except in case this is required from us or permitted under the relevant laws and instructions or with a prior written consent from the user to whom the information is related.

(3) The store undertakes to keep the records containing the personal data of the user or any records of online communications in our charge or under our control or with our agents or employees.

(4) The store undertakes to take the reasonale steps for ensuring that the user’s personal data and the relevant records are safely protected in a proportionate way in relation to their importance.

(5) You know and agree that the internet isn’t a safe means and the confidentiality of your personal data can’t be fully ensured.

(6) We on our part undertake within the limits legally permitted not to uncover your confidential data and not to use it in a way that conflicts with your right to privacy.

(7) We undertake not to circulate your data and not to sell it to third parties.

Section 6: Disclosure of Your Data

(1) You shall entitle us to allow our employees to deal with your personal data within the limits of providing the services.

(2) We may disclose your personal data to any member of our group which means our subsidiaries and our institutions.

(3) We might reveal your personal data to third parties when:

- We sell the assets of our institution or upon the entry of partners with us, we hence reveal your data to the buyer or the new partner.

- The bodies share with us the provisions of services for the protection from the credit risks, deceptions and online hacking.

- In case we are required to disclose your personal data or to share it for the protection of the rights and property or the safety of, our employees or others.

(4) We might reveal your personal data in compliance with legal or contractual obligations in the following cases:

- In case we are required to disclose your personal data or to share it in compliance with any legal obligation or for the imposition or application of our terms and conditions or any other agreement.

- In case of rendering a judicial decision or order by the various judicial competent bodies that bind on us.

- In case of issuing a decision by the public authorities that bind on us.

Section 7: Modifications

(1) We shall be entitled to modify our privacy policy at anytime and we shall publish a general notice of the new modifications via the store. Also, we shall update “date of last update” at the top of this document.

(2) Your continuity of using the store after updating this policy shall be deemed to be an express consent by you to these modifications and a legal acceptance of the new practices and terms.

(3) In case you don’t agree on the new modifications and updates, you must immediately suspend the use of the store.

(4) You should have access to the privacy policy from time to another in relation to its terms and updates.

Section 8: Contacting us

You can contact us at anytime via:

- E-mail Address:

- Phone No.: 966539977755